3/26/2023 0 Comments Ispeech vs nuance![]() You can download President Obama’s or President Bush’s voice. ISpeech is currently working on celebrity voices. There will be a new version for iPhone in the fall. We get a lot of engagement from our audience and we are trying to drive innovations to improve customer experience.”īeat the Traffic experimented with in-house efforts, but now exclusively uses iSpeech to support all of the app’s platforms. “It may work for Nuance but it’s not working for us. “We have a lot of transactions and while we monetize, we don’t want to pay for every transaction,” Gueziec says. Gueziec says that while those numbers aren’t huge, the amount of time users spend with the app is. Beat the Traffic currently has 1.2 million downloads and hundreds of thousands of transactions per day. We’re trying to change the game in speech.”Īpp creators like Andre Gueziec, CEO of traffic reporting app Beat the Traffic, certainly appreciates a free platform. “It’s better than there being 1,000 competitors,” he says in a phone interview. iSpeech CEO Ahrens says he likes the challenge of the current scenario. Apple has been radio silent on that front ever since.Ī lack of competition has forced high prices in the speech technology industry. Earlier in 2011 there were rumors voice control technology provided by Nuance would turn up in the next version of the iPhone, but new, elaborate voice features in iOS 5 were never announced during Apple’s June keynote. The speech industry is small and is dominated by speech recognition giant Nuance. These daily fortune forecasts are quick reads, but it’s easy to see someone listening to them as they drive a car or take a break from listening to their iPod.ĭailyHoroscope’s Binshtok says the quality of digital voice was the most important factor in deciding which platform to use. “We fixed the font issue, but some people still don’t like reading on a small screen.” “Some of our BlackBerry users were complaining about font size,” says Max Binshtok, CEO of DailyHoroscope, in a phone interview with VentureBeat. The iSpeech software developer kit (SDK) works almost exactly the same on all devices, important for apps like DailyHoroscope. iSpeech’s speech cloud has been used more than a billion times by 3,000 registered developers, according to the company. ![]() ![]() You can make your own demo with the free platform. ISpeech adds human quality text-to-speech (TTS, a term the company has trademarked) and speech recognition (ASR) to mobile apps. Rather than start with iPhone, work on Android, and perhaps do BlackBerry, we think all the platforms are equally as important, no matter what.” This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.“We got our start on Blackberry,” iSpeech CEO and founder Heath Ahrens explains to VentureBeat. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience.įind the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. ![]() Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform.įlex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. ![]()
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